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Secretary/Receptionist Ottawa, IL
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Monday-Friday 8:45am-5:15pm
Job Summary: Performs duties associated with the clinical records and front office areas of focus. Arranges for the efficient and orderly processing of clients. Insures that accurate client information is collected and that clients are aware of agency policies and procedures. Clinical records responsibilities included.
Duties/Responsibilities:
- Answers the phone and processes calls/inquiries
- Meets, greets and processes individuals who present in the front office
- Schedules client appointments utilizing an electronic scheduler
- Accepts and receipts payments, balances cash receipts and makes bank deposits
- Processes Work Order Requests
- Opens and/or creates new client charts, scans documents into the EMR and retrieves confidential client records.
- Performs support duties for all agency staff in one of the agency's offices.
- Insures that accurate client information is collected and that clients are aware of agency policies and procedures.
- Does scanning, typing letters, mailing agency information as needed, copying, and other necessary duties as required.
- Keeps master schedule of all client appointments; assists clients in the completion of necessary personal data form.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with electronic health record and Computer programs
- Able to work in team setting with others in shared space
Education and Experience:
- Requires High School diploma or equivalent
- Requires Basic Computer and Keyboard skills
- Requires valid driver's license, vehicle and insurance
- Preferred 1-2 years', experience working in medical office
- Previous work with Electronic Medical record preferred
Position Requirements Full-Time/Part-Time Full-Time Shift Days Position Secretary/Receptionist Location Ottawa office 
